FAQs:

Candles:


How long do soy candles burn?

The expected average burn time is up to 50 hours. Please ensure wicks stay trimmed and candles are not burning for longer than 4 hours to ensure burn longevity.


Will my candle expire?

While some fragrance and essential oils come with expiration dates, it is safe to use your candle up to one full year from the date opened.


How long should I keep my candle lit?

As with all candles, the first burn is the most important, and all candles should be burned for at least 1-2 hours for the first time.

 

How can I burn my candle safely?

  • Always keep a burning candle within sight.

  • Never burn a candle on or near anything that can catch fire.

  • Keep burning candles out of the reach of children and pets.

  • Trim candlewicks to ¼ inch each time before burning.

 

Butters & Soaps:


How long will my body butter last?

Our butters are expected to last up to 6 weeks. Please note these times may vary per individual use. 


What are the ingredients?

Our soaps and butters are made with the highest quality of shea and mango butters, along with other cruelty free organic ingredients including vitamin E oil and coconut oil.

 

Will my body butter or soap expire?

 

Although body butters & soaps don't exactly expire, the products won't lock in moisture or hydrate the skin as thoroughly when used after 6 months or longer.


It is possible for soaps and butters to lose their scent or for the scent to fade after 6 or more months. It is our recommendation to use soaps and butters within 6 months of purchase, as new batches are made on a weekly basis. This will ensure scent and overall product quality and is due to products being naturally made vs chemically manufacturered. 


Contact Us:

Email: Info@prissypotions.com

Phone: (972) 855-8611
*Call/Text

 

Mailing Address:

PO Box 671, Suwanee Ga 30024


You may expect a response in 24-48 business hours.